Finance » Cost Recovery » Equitrac Corporation
Equitrac is the world leader and most trusted name in print management and cost recovery solutions for the legal profession.
Company Profile
Accessible through TouchPoint Console® and Equitrac Embedded software for leading MFPs, Equitrac solutions help to expand revenue with automated matter-centric expense tracking, streamline workflow with Follow-You Printing™ and TouchPoint® Document Capture, enhance security with i.d.-card or PIN authentication, and lower costs through centralized control and simplified IT. Making documents count for over 30 years, Equitrac is home to the industry’s best-funded R&D program, global alliances with leading equipment manufacturers and the largest team of cost recovery experts in the world.
Products and Services
Allows you to capture, allocate and accurately bill for any client expense generated anywhere in your firm. Accessible through Equitrac's new TouchPoint Console® or Equitrac Embedded software for leading multifunction devices, Equitrac Professional supports the networked printers, copiers, plotters and CAD systems from every major equipment manufacturer as well as leading document management systems and professional time and billing software.
Vendor-neutral support for multiple print workflows, database types, operating systems and user identification methods speeds and simplifies direct integration with your existing IT infrastructure.
Key features and capabilities include:
Equitrac TouchPoint® Document Capture, for the easiest scanning workflow available today bringing simple Scan-to-Me capabilities and automatic capture of client/matter information to every MFP
Device embedded solutions for every major office equipment manufacturer as well as integration with the Equitrac TouchPoint Console to support mixed vendor and legacy equipment
Scalable architecture that accommodates future technological and workflow changes
Automatic exception notification with fully integrated web based editing for call accounting and other disbursements
Call Accounting with VOIP integration that identifies, prices and records every call for improved cost recovery and expense management; plus software-based capture, costing and reporting of other client-related expenses such as research, couriers and catering
Testimonials
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Equitrac Customer Service is extremely quick, professional and totally accessible to our needs.
Cindy Lebritton, Briney And Foret -
Equitrac's service has been outstanding. Thank you.
Jennifer Heida, Husch & Eppenberger, LLC -
Everything with the installatioin went smoothly, even though our system was so different in that we had previously been working from two separate databases. Equitrac was able to help us tremendously during what could have been a difficult installation.
Paula Stamp, Accident Resolution -
I am extremely satisfied with the perfomanace of our Equitrac system and the Equitrac support team.
Marge Neill, Mette Evans & Woodside -
I have always received excellent service from Equitrac Customer Support.
Jessie Osbun, Cohn Lifland, et al -
It was a very smooth install… We upgraded from an older version and we no longer worry about losing the connection when generating reports. We now get the report every day auto-generated and when we get around to it, all we have to do is import directly into Juris. On a scale of 1 to 10, I'd rate our experience a '9' absolutely.
Sharon Coleman, Szaferman Lakind, et al -
Our full worldwide upgrade and centralization of our cost recovery system was as seamless an implementation as I've ever been involved with. It was so smooth our end users didn't know it had happened.
Scott Grubb, Reed Smith -
They did a great job on the installation - it went off without a hitch! We're now able to track oour copiers much better - it gives us 100 percent more of a window into who is using what and for how long, particularly with phone calls. On a scale of 1 to 10, we'd rate this product as an '8'.
Suzanne Barris, Cadwalader Wickersham & Taft -
Very positive results, the printing capabilities have improved…a real technology improvement over the previous platform.
William Godsey, Hunter Smith & Davis -
We did our research and found Equitrac offered the best value. We have already increased our client billbacks significantly and we're finding the tracking capabilities very helpful in managing costs and equipment and projecting for new equipment purchases.
Joe Travaglini, Vanwinkle, Buck, Wall, Starnes & Davis, PA -
We're particularly impressed with the ease of use of the new platform, both in terms of the clarity of the reports it generates for the accounting department and how it performs on the server, where functions such as adding new users or configuring a new device are very intuitive.
Terry Hernlund, Gammage Burnham
